Legal

Privacy Policy

Last updated: July 21, 2026

Privacy is the product. Formation is designed to keep as little of your data as possible, to share location only with the people who need it for the short time they need it, and to never sell your data or build a permanent trail of where you have been. This policy explains what we collect and why.

Who we are

Formation is operated by SyncedUp Solutions LLC, 4613 NW 118th St, Coral Springs, FL 33076, United States. For any privacy question or request, contact admin@syncedupsolutions.com.

What we collect

• Your phone number, used to create your account and sign you in with a one-time code.
• Profile information you choose to add, such as a handle, display name, your vehicles, and photos of your builds.
• Content you create, including posts, messages, meets, clubs, and crews.
• Location, only during an active convoy. While a drive is running, your location is relayed to the other members of that convoy so the crew can stay together. See how this works below.
• Aggregate activity totals, such as your total miles driven in convoys and the number of meets you have attended or hosted. These are stored as running totals only.
• A device notification token, if you enable push notifications, so we can alert you about your crews and convoys.

How live location works

Location sharing is off by default and turns on only for an active convoy. When a convoy is running, your position is shared with the approved members of that convoy and relayed between devices in encrypted form. It is not written to a permanent database and Formation does not keep a history of your route or where your crew has been. When the convoy ends, the live room closes and location sharing stops. A master location kill switch and per-drive controls are available in the App.

What we will never do

• We do not sell your personal information.
• We do not keep a permanent record of your live location or route history.
• We do not use third-party advertising SDKs and we do not run location analytics.
• We do not share your precise location with third-party marketers.

Retention and the wipe

Live convoy data, including convoy chat and the live route payload, is ephemeral. It is removed from live systems automatically on a short cycle rather than kept indefinitely. Our Data & retention page explains exactly how this works, what a saved route is, and how legal and moderation holds interact with deletion.

How we share data with service providers

We use a small number of trusted providers to run the App, and we share only what is needed for each to do its job:

• Supabase hosts our database and authentication.
• LiveKit powers real-time convoy voice.
• Twilio sends the one-time sign-in codes to your phone.
• Apple and Google deliver push notifications and distribute the App.

We may also disclose information where required to comply with the law, enforce our Terms, or protect the safety of our users and the public.

Your choices and rights

• Location:control sharing with the in-app kill switch, safe zones, and “who can see me” settings.
• Access and deletion:you can delete your account and associated data in the App at Settings, Privacy & safety, Delete account.
• Requests: email admin@syncedupsolutions.com to ask about the data associated with your account.

Security

We use industry-standard measures, including encryption in transit, to protect your data. No system is perfectly secure, but we design Formation to hold as little sensitive data as possible so there is less to protect.

Children

Formation is intended for people 17 and older and is not directed to children. We do not knowingly collect data from anyone under 17.

Changes to this policy

We may update this policy as the App evolves. We will update the date above and, where appropriate, notify you in the App.